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Clearing Temporary Files/Cache

Updated 11/11/2020

Pages you view on the internet (including CM/ECF screens and documents) are stored in temporary files for quick viewing.  If these temporary files are not deleted, they can create problems in CM/ECF.  Therefore, it is recommended that you regularly clear your internet browser cache and temporary files.

Mozilla Firefox

  • Open Firefox.
  • Select Tools > Options.
  • Select Privacy & Security from the left menu.
  • In the Cookies and Site Data section, click Clear Data.
  • Make sure Cookies and Site Data and Cached Web Content are selected, and click Clear.
  • Click Clear Now.
  • Close the browser window.

Google Chrome

  • Open Chrome.
  • Click the three dots in the upper right corner.
  • Select More Tools > Clear browsing data…
  • Check Cookies and other site data and Cached images and files, and click Clear data.
  • Close the browser window.

Internet Explorer

  • Open Internet Explorer.
  • Select Tools > Internet Options.
  • In the General tab, under the Browsing History section, click Delete...
  • In the Delete Browsing History window, check Temporary Internet Files and website files and Cookies and website data. If you have saved any favorites, make sure the box for Preserve Favorites website data is unchecked.
  • Click Delete.
  • Close the browser window.